Pastel Care

What we do…

Working in partnership with organisations like Carers Trust, Crossroads Care and the UK’s leading software specialists in domiciliary and residential home care; Pastel has become a trusted name for delivering bespoke telecommunications solutions to the Care Sector.

How we can help…

We understand that care is 24/7 and can be uncompromising, so we’ve crafted our service to meet the strict demands of our customers.

We understand that care is 24/7 and can be uncompromising, so we’ve crafted our service to meet the strict demands of our customers.

The volume of connections we process each month in the care sector has allowed us to negotiate special rates with our key network partners. As a result, we offer the lowest monthly line rental on unlimited minutes, texts and inclusive data mobile plans with a free Android smartphone. Looking for automatic spend capping? We can help.

Pastel Hosted, our cutting edge telephone system, is the perfect fit for your care organisation. Pastel Hosted features essential compliance features like call recording, as well as an online control portal, remote working, live call statistics, scheduling, conference calling and call management giving you complete control; and it’s easy to use! With inclusive minutes to UK landlines and mobile phones and no maintenance costs, Pastel Hosted is affordable.

In addition to our mobile and telephone system solutions, we offer landline call packages and connectivity. This covers PSTN (analogue lines), ISDN, SIP and ADSL, FTTC, FTTP and Leased Line broadband solutions.

We help keep care organisations connected and compliant. With the introduction of the General Data Protection Regulation (GDPR) in May 2018, we are working with our customer’s to ensure they have the right equipment and services in place. For example, carers are issued with a compatible smartphone as opposed to using their own and using our Mobile Device Management solution, the handset can be remotely wiped of any sensitive data in the event it is lost or stolen or the carer leaves your organisation.


  • Mobile – Mobile voice and data and data only plans, with low rates and a range of tried and tested handsets, tablets and Mi-Fi devices.
  • Mobile Device Management – (MDM) solution- Manage and control all of your mobile devices from an easy to use online portal. Remotely wipe sensitive data.
  • Telephone System – Pastel Hosted from Pastel is a telephone system offering complete flexibility to grow with your organisation, as well as key compliance features like call recording built in.
  • Call packages – We offer competitive rates on call packages and pence per minute for your existing landline phones or telephone system.
  • Connectivity – From a simple PSTN (analogue line) to ISDN, to SIP to ADSL, FTTC (fibre) and Leased Line broadband services, we have the product for you.


Call 03300 538 898 or email